What
package do you recommend for men?
With
the exception of the Body Bare Ladyfair combo, any package can be used by a man.
The reason for this is the Ladyfair is not designed for contact on testicles and
may nick due to the loose and thin skin in that area. The Feminine is strongly
recommended for use on testicles. We know the name is not the most masculine,
but it does a great job in all personal areas regardless of gender.
Does
this shaver get the area smooth and hairless or does it leave stubble?
Our shavers leave you smooth. Yes it leaves you very smooth and does not leave
stubble. We would not risk our reputation on a shabby product. This product is
a very high quality!
Is
there a way to clean or replace the blade or do you just have to buy a new shaver?
Yes. There is a way to clean the blade and head of the shaver. We recommend cleaning
the shaver after each use with the proper brush. Each shaver comes with a cleaning
brush which is used for the head and the blades. The shaver will last a very long
time and most people never need new blades unless you drop your shaver. We do
sell a replacement blade kit for the Body Bare which includes the blade and screen.
The blades are adjustable. Our DVD explains the adjustment process.
What
will show up on my credit card when I make my purchase?
Your credit card
will be discretely billed as Freedom Hill, LLC to protect your privacy.
Does
the shaver come with instructions?
Yes. The shaver comes with directions
on use, cleaning instructions, maintenance, safety & more. Our DVD explains
this (sold separately). Is
there a warranty on the shaver?
Yes. The Body Bare shaver is warranted
for one year from date of purchase to be free of manufacturing defects. In the
case of manufacturers defect an exchange or repair will be made upon receipt and
inspection of the original personal shaver.
What
is your policy on returns?
We are a small company and customer satisfaction
and service means the world to us. We warrant against any manufacturer defects
up to one year from purchase date. We do not refund any charges relating to shipping.
Any and all returns must contact us for an RMA for manufactures defects. Due to
the intimate nature of this product, for health and hygene reasons, we can not
accept returns. All sales are final.
Who
do you use for shipping?
We use USPS and Fed Ex for shipping. Fed Ex does not ship to
some destinations including PO boxes. In these cases we use USPS Priority mail. You can select your carrier during the checkout process.
How
much are the shipping charges?
Shipping and handling charges as for the
United States are around $6.65. International shipping start at about $13.00 for USPS
Global Priority shipping. This form of shipping does NOT offer tracking. Global
Express Mail does track to most areas i.e. Canada, Western Europe etc..
Any taxes or fees are customers responsibility. Use Fed Ex for the most reliable
tracking service and fastest delivery or you can use Global Express Mail from
the USPS. Free shipping starts at orders over $90 for USA shipping addresses only.
How
long will it take for me to receive my order?
Since we ship USPS and Fed Ex, all orders
within the USA will take up to one week to reach the West coast. We are shipping
out of MI, USA. Orders going to the North East will take 2-3 days from shipping
date. International orders take longer about 1 week (can take 1-8 weeks due to
the traveling and customs). In certain countries, the customs offices are VERY
slow due to the threat of terror. Most international orders are received within
2 weeks. We offer Fed Ex RUSH orders 2-3 business days. You can select your shipping
preference during checkout and get prices.
Is
the shipping box discrete?
Yes. The boxes we use make no mention of what
is inside. The boxes are plain brown boxes. Your privacy is important to us.
Baby
powder...since it is required, is it included with all purchases?
Baby
powder is needed for obtaining best results when shaving, however, it is not included
with each purchase. Most people have baby powder at home and it is available in
all drug stores and super markets. We offer powder for sale on this website as
a convenience for you, our customer, in case you don't have any on hand.
Is
is safe to use a Credit card online?
Yes. Our site is secure and absolutely
safe for all credit card transactions and uses SSL (Secure Socket Layers) and
top quality encryption to ensure that your credit card details are completely
secure.
Can
I pay with a money order?
Yes you can pay using a money order. We do not
accept checks. If you would like to pay using a money order here is what you can
do. Decide what you would like, and determine how much it will cost. Then click
here to our Mail order page. Print this page out, fill out the form, and mail
it in....its that simple.
I
am a retailer. Do you sell to retail outlets and distributors?
Yes we
do! We are a world wide distributor. We sell to retail stores regardless of whether
you own one store or a whole chain. We offer a distributor pricing schedule for
larger orders as well. Contact us
for further info.
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that will fit your active personal life.